Role Overview:

We are seeking a full-time Set-Top Box (STB) platform Testing Intern for a 12-month internship focused on QA testing and documentation of set-top box devices and its surrounding environment, used in satellite based digital TV and OTT streaming services.

The intern will be responsible for creating STB test plans, executing tests on STBs (running Linux and Android TV with specialized DVB-NIP based middleware), documenting the results, and collaborating with STB hardware and software vendors (and other technology partners) to troubleshoot issues and verify fixes.

This role is highly technical and requires a detail-oriented individual with an understanding of media/broadcast systems and software testing fundamentals.

Key Responsibilities:

• Issue Debugging & Collaboration: Work closely with STB hardware and software vendors and internal team members to troubleshoot identified issues6. Participate in debugging sessions – for example, by sharing log findings, retesting vendor fixes, and ensuring problems are fully resolved. Collaborate with cross-functional teams (e.g., software developers, hardware engineers, QA managers) to ensure the device meets all quality and compliance standards before release.

Required Skills & Qualifications:

Pursuing or recently completed a Bachelor’s degree in Computer Science, Electrical/Electronics Engineering, or a related technical field. A solid academic foundation in software or hardware systems is important for understanding STB technology.

Initial familiarity with digital TV, media streaming, or broadcast technologies – for example, understanding the basics of DVB/MPEG standards and OTT delivery – is expected, and can be further studied during the internship. Competency with operating systems (especially Linux and Android) is required for configuring STBs and analyzing their behavior.

Knowledge of software testing methodologies and QA processes is required. The candidate should understand how to design test cases, follow test plans, and document/report bugs effectively. Exposure to concepts like functional testing, regression testing, and performance testing is important, even if through coursework.

• • Analytical & Problem-Solving Skills:

Demonstrated ability to troubleshoot and analyze issues in both software and hardware contexts. The intern must be detail-oriented in observing anomalies and systematic in isolating root causes of failures. An electronics background or understanding of device hardware can help in diagnosing STB issues (e.g., differentiating a software bug from a hardware or signal issue).

• • Communication Skills:

Excellent written and verbal communication in English is mandatory. The role involves writing detailed test documents and defect reports, as well as daily interaction with international teams. For the Mexico-based position, Spanish fluency is required (in addition to English) to effectively communicate with local stakeholders and possibly Spanish-speaking teams.

• • Teamwork & Self-Management:

Ability to work closely within a QA team and with external vendors, while also being proactive and able to work independently. A willing attitude to learn new tools and technologies, and adapt to a dynamic testing environment, is essential.

• • Availability:

Must be available for a full-time commitment (40 hours per week) for 12 months, and authorized to work in the internship location (Mexico/USA, as applicable).

Preferred Qualifications (Pluses):

Prior experience in a testing or QA role (e.g., a previous internship, academic project, or lab work) is a strong plus. Experience with testing consumer electronics or video streaming applications will be highly regarded.

Familiarity with test automation tools or scripting languages is an advantage15. For example, knowledge of Python or shell scripting to automate test cases, or experience with test frameworks (such as Selenium/Appium for UI automation or STB-tester frameworks) can help accelerate testing and is valued.

• • Industry Standards & Middleware:

Exposure to STB middleware or broadcast industry standards is beneficial. Understanding of DVB or other digital TV standards (DVB-NIP or similar) and experience with conditional access systems, streaming protocols, or smart TV platforms will help the intern ramp up faster.

• • Tools:

Experience using defect tracking and test management tools (e.g., JIRA, ADO, TestRail) to log bugs and track test progress. Familiarity with network analyzers or debugging tools (for example, using Android debug bridge (ADB) for Android TV STBs) is a plus.

• • Languages:

For the Mexico/Latin America position, proficiency in Spanish (in addition to the required English) is preferred to facilitate better collaboration with local teams and possibly to test region-specific content or features. (English-only candidates are considered for the Luxembourg/USA roles, but Spanish is a key advantage in Mexico.)

• • Soft Skills:

Strong organizational skills and the ability to multi-task in a project-based environment. A proactive mindset with a passion for quality will help the intern not only execute tests but also suggest improvements to test coverage or processes. Being a quick learner of new technologies (such as unique STB platforms or testing equipment) is also highly beneficial