At Shape, an Digital Project Analyst is responsible for supporting the delivery of our data product to industrial clients, from project kick-off through go-live and ongoing support. This professional acts as a key point of contact throughout the implementation process, driving structured activities, tracking milestones and timelines, and supporting clients during technical onboarding and product adoption.

Responsibilities

• Lead client implementation projects from start to finish, ensuring scope, timeline, and quality commitments are met throughout all project phases.
• Support project tracking and governance through status reporting, meeting facilitation, stakeholder alignment, and risk monitoring across internal and client teams.
• Participate in the early stages of projects, including asset and data mapping, integration assessments, and detailed implementation planning.
• Track implementation progress, validating quality criteria and ensuring go-live requirements are met before final approval.
• Conduct client training and onboarding sessions, supporting users in the effective adoption of the platform.
• Support clients during the post-go-live stabilization period, helping them transition to independent use and escalating technical issues to Data Science, Engineering, and Product teams when necessary.
• Monitor ongoing support demands, track SLAs, and support corrective actions alongside client focal points.
• Create and maintain project documentation, including implementation plans, deployment reports, lessons learned, and handover materials.
• Proactively identify and communicate scope, schedule, and risk deviations.
• Support the identification of expansion opportunities within active customer accounts.

Requirements

• Degree in Engineering (Mechanical, Industrial, Electrical, Chemical, or related fields), Computer Science, Information Systems, or another equivalent STEM discipline.
• Experience working on projects, supporting timelines, stakeholders, and deliverables within structured implementation environments.
• Familiarity with data or technology products, with sufficient knowledge to understand integrations, data flows, and communicate technical constraints to non-technical clients.
• Availability to work from our office in São Paulo, Brazil.
• Advanced English proficiency.

Nice-to-Have

• PMP certification or equivalent project management training.
• Experience in industrial environments such as Oil & Gas, Energy, Mining, or related sectors.
• Familiarity with industrial data infrastructure, including Historians and CMMS systems.
• Working knowledge of Python or SQL.
• Lean Six Sigma certification.
• Experience supporting change management initiatives in enterprise technology deployments.

Benefits

• Profit Sharing Program (PPR): Opportunity for additional compensation based on company results and individual performance.
• Health and Dental Insurance: Comprehensive healthcare coverage for your well-being.
• Flexible Benefits: Receive a monthly allowance to use according to your needs, including food, transportation, education, culture, and health-related expenses.
• Flexible Working Hours: Work during the hours that best fit your routine.
• In-Office Massage and Manicure Services: Time to relax and take care of yourself.
• TotalPass: Access to fitness and wellness programs.
• Zenklub: Mental health and emotional well-being support.
• Inclusive Environment: We value diversity and strive to create a workplace where everyone can be authentic, respected, and feel a sense of belonging.
• Birthday Month Day Off: Take a day off during your birthday month to celebrate however you like.
• Extended Maternity and Paternity Leave: Additional time to enjoy important family moments with peace of mind.
• Childcare Assistance: Support for employees with young children.
• Continuous Individualized Development: Professional development support tailored to your goals and needs.
• Culture and Well-being: We foster an environment that values mental health, work-life balance, and cultural connection.

Important: The benefits offered for this position are fully provided by the company and are not deducted from your paycheck.