• Responsible for the successful execution of one or more HR Operations process(s)

• Manage service delivery metrics and/or third-party supplier performance in relation to the assigned process(s)

• Drive increased productivity and compliance through process improvements, standardization and simplification within assigned area (s)

• Foster a culture of customer service excellence and continuous process improvement by providing “Best in Class” customer service and advise on complex questions/requests from employees, businesses and HR partners

• Maintain high standards of accuracy, timeliness and quality to ensure compliance with relevant legal and Baker Hughes policy requirements

• Develop effective relationships with stakeholders through strong interpersonal skills and proactive communication

• Continuously build and share area of expertise; keep current with internal and external updates and changes

• Provide ad-hoc operational support for assigned process

• Bachelor’s degree from an accredited university or college in related area (or a high school graduate/GED or equivalent with at least 4 years of relevant work experience)

• Minimum 2 years prior professional work experience (can include internships)

• Language requirements (if applicable)

Desired Characteristics

• Previous experience in HR Operations, Payroll & Benefits, or Global Mobility Services preferred

• Strong customer service focus, with the ability to anticipate customer needs with a high level of responsiveness

• Self-motivated and able to work independently or as part of a team environment

• Applies solid judgment ensuring integrity, compliance, & confidentiality

• Passion for continuous process improvement and simplification

• Strong analytical and problem solving skills with proven ability to organize and analyze data

• Demonstrated organization skills, attention to detail and accuracy

• Strong written and verbal communication skills with fluency in local language and English

• Comfortable delivering against quantitative and qualitative performance metrics

• Proficient with Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect.

Contemporary work-life balance policies and wellbeing activities

Comprehensive private medical care options

Safety net of life insurance and disability programs

Tailored financial programs

Additional elected or voluntary benefits