RESPONSIBILITIES

• Designing and maintaining a training program that meets regulatory expectations while addressing evolving business and regulatory risks
• Ensuring consumer-facing products, disclosures, and marketing materials are compliant across multiple regulations (e.g., TILA, RESPA, ECOA, UDAAP, etc)
• Supporting complaint oversight and issue resolution processes
• Identifying systemic issues through complaint trends and ensuring timely error resolution
• Balancing business timelines with thorough compliance review and risk mitigation
• Maintaining consistent compliance standards across a multicultural, cross‑border organization
• Producing clear, professional documentation in English
• Handle personal data accessed for job-related tasks in compliance with applicable privacy laws and Inter's policies on the subject, and have a basic understanding of the principles, foundations, legal basis, best practices, and other topics outlined in privacy regulations.
• Review products, disclosures, and marketing materials for compliance risk
• Support consumer‑related compliance activities, including complaint tracking and trend analysis
• Track training assignments, completion, and evidence

REQUIREMENTS

• Bachelor's degree in Law, Business Administration, Finance, Compliance, or a related field.
• 1–3 years of experience in Consumer Compliance, Compliance Advisory, or Regulatory Risk within a U.S. financial institution
• Hands‑on experience with U.S consumer regulations, complaint management, and regulatory training programs
• Experience with issue management frameworks and remediation tracking
• Advanced English proficiency (reading, writing, and speaking) – Mandatory
• Strong knowledge of U.S. consumer protection regulations and UDAAP standards
• Experience reviewing marketing materials, disclosures, and product documentation
• Ability to develop and deliver compliance training content
• Strong analytical, writing, presentation and communication skills
• Attention to detail and ability to manage multiple priorities independently
• Proficieny in Microsoft word, excel, outlook and powerpoint
• Availability for in-person work at the Belo Horizonte/MG office.

Nice to Have

• Compliance Certifications such as CRCM and CAMS preferred
• Prior experience in a branch, foreign banking organization, or international bank environment is a plus