Twilio reviews

3.9

72% would recommend to a friend

(2,074 total reviews)
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Khozema Shipchandler

84% approve of CEO

60% positive business outlook

Twilio has an employee rating of 3.9 out of 5 stars, based on 2,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Twilio employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Oct 8, 2025

Good Company

Recommend
Business Outlook

Pros

Salary, Benefits, team mates, leadership

Cons

company move slowly sometimes. We can improve.

5.0
Mar 13, 2025

GREAT PLACE TO WORK

Recommend
Business Outlook

Pros

Competitive pay Benefits 100% Remote

Cons

Not to many growth opportunities

5.0
Jul 5, 2024
Recommend
Business Outlook

Pros

My colleagues are super helpful (as most of the people in the company). My manager trusts his workers and allows for a flexible environment. The company is remote first, but has some events for getting to know people.

Cons

There's a history of layoffs, which causes insecurity to most people.

Viewing 1 - 3 of 2,074 Reviews

Glassdoor has 2,320 Twilio reviews submitted anonymously by Twilio employees. Read employee reviews and ratings on Glassdoor to decide if Twilio is right for you.