Accenture Customer Service Representative interview questions
based on 168 ratings - Updated Jul 1, 2026
Averageinterview difficulty
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How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
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Accenture interviews FAQs
Customer Service Representative applicants have rated the interview process at Accenture with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 68.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Accenture overall takes an average of 34 days.
Common stages of the interview process at Accenture as a Customer Service Representative according to 4 Glassdoor interviews include:
Skills test: 29%
Phone interview: 29%
One on one interview: 29%
Personality test: 14%
Here are the most commonly searched roles for interview reports -
your selection depends less on skills and more on why you left the last job. and the answer should satisfy the recruiter. no matter how you perform, if your answer does not satisfy the recruiter, you are not good enough
I applied through a staffing agency. I interviewed at Accenture (Bengaluru) in Feb 2022
Interview
Hr round then voice and acent test and manage round if u clear all this later documentation and salary discussion after which u will be onboarding process some u will be given joing date and training will be started
I applied through college or university. I interviewed at Accenture (Nova Deli) in Mar 2021
Interview
it was both techical and hr.first starting with introduction and about certifications and about mini project i have done in internetof things .And some usually asked hr interview questions and finaly why should we hire u and about accenture