Accenture Customer Service Representative interview questions
based on 168 ratings - Updated Jul 1, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
Interview search
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Accenture interviews FAQs
Customer Service Representative applicants have rated the interview process at Accenture with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 68.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Accenture overall takes an average of 34 days.
Common stages of the interview process at Accenture as a Customer Service Representative according to 4 Glassdoor interviews include:
Skills test: 29%
Phone interview: 29%
One on one interview: 29%
Personality test: 14%
Here are the most commonly searched roles for interview reports -
It was easy and relaxing. I didn't feel nervous because the interviewer was accomodating and friendly. Just be confident and trust yourself. Never forget to read about the company's profile.
I applied online. I interviewed at Accenture (Mān, Maharashtra) in Feb 2020
Interview
The interview process is a multi-stage process for hiring new employees. The interview process typically includes the following steps: writing a job description, posting a job, scheduling interviews, conducting preliminary interviews, conducting in-person interviews, following up with candidates and making a hire.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for work. ...
Tell me about a time you had to choose something else over doing a good job. ...
Describe a situation where you weren't satisfied with your job. ...
Tell me about a time you reached a big goal at work.
I applied online. I interviewed at Accenture (Manila, ) in Jan 2021
Interview
They are very friendly. But not able to accept the offer because i can't have office based i am looking for WFH................ But overall it's a good experience. I hope they offer WFH. By the way i had 4 interviews zoom and phone interview
Interview questions [1]
Question 1
Tell me about yourself.
What do you know about our company