Accenture Customer Service Representative (CSR) interview questions

I successfully passed all the interview rounds, but unfortunately, I wasn't selected for the position. Although the hiring team explicitly offered to provide feedback on my performance, they haven't responded to my multiple follow-ups, despite my several attempts to reach out.

The process was well-structured and transparent. It began with an initial screening interview (online) focused on experience and motivation for the role. This was followed by a second-stage interview, which included a more in-depth discussion of technical skills and role-specific scenarios, and may have included a short task or presentation. Interviewers were professional, friendly, and gave candidates space to ask questions. Communication throughout the process was timely, with clear expectations set at each stage.