Customer Support applicants have rated the interview process at Amazon with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support roles take an average of 15 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 38 days.
Common stages of the interview process at Amazon as a Customer Support according to 1 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -
All went good and smooth, I did not get the job but they were polite. I did not get scared by their name, people are nice and will not make you feel uncomfortable.
Interview questions [1]
Question 1
Tell me about a time when you didn't deliver something on time
I applied online. I interviewed at Amazon (Dallas, TX) in Feb 2019
Interview
First to describe myself, asked questions about my previous work experience and what kind of issues I solved there. Also I was asked the most common customer issues for example how to handle angry customer.
I applied in-person. I interviewed at Amazon in Oct 2020
Interview
It was one day process walk in give multiple rounds, give rounds they will ask to seat and wait for results.
Sometimes its hard to seat whole day waiting for results