Custommer Support applicants have rated the interview process at Amazon with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Custommer Support roles take an average of 15 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 38 days.
Common stages of the interview process at Amazon as a Custommer Support according to 1 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -
it was good selection process was awsome my bad i lost in the last round and there was multiple rounds of filtration where i made it to the last three but 1 was only given a job
I applied through college or university. I interviewed at Amazon (Hyderābād) in Dec 2017
Interview
Initially the first round included a JAM session after which the shortlisted students were asked to undergo a processof testing wherein they used the pearson software to check the individuals language skills and quick response. During this online test the time given to attempt will be really short and brief. One requires to give quick response. Based on the cutoff criteria you will be shortlisted for the further rounds. If you are shortlisted for the next round you'll be asked to undergo a voice process. This round particularly tests your listening skills. So based on your performance in the second round you'll be categorised into voive or non voice process. The HR round was a piece of cake as they had asked really simple general questions.
Interview questions [1]
Question 1
How will you tackle a person whose delivery hasn't been done in time
I applied online. The process took 3 months. I interviewed at Amazon (Seattle, WA) in Feb 2017
Interview
Basic questions that any large company usually asks about fit, culture, etc. I loved how the interviewer was very straightforward and kind to me and how he answered any questions I had about the job. It was very clear.