Amazon Manager - Operations interview questions

A friend of mine who became a new Amazon operations manager referred my name to an Amazon Military Liaison who contacted me via e-mail. The liaison requested that I fill out a brief employment history and location preference. He scheduled a phone interview which we conducted three days later. The phone interview was 30 minutes long and was example based. For instance, "give me an example of when you solved a complex problem with a simple solution?" or "What practices have you put into place to improve customer service?"

Extremely challenging. We only hire the best of the best. Panel type interviews that require significant study of the business and need a strong business acumen.