American Express Customer Service Representative (CSR) interview questions

They hosted an open house! It was scheduled from 5-7:30 PM, and lasted exactly that long! It was a group inteview that had two parts... day one 10 potential candidates entered a room with a 10 minute timer and answered a few questions and themselves. If you were selected for a second inteview, which I received the call back for in less than 24 hours, than you joined another group for one more round of interviewing. The second day was set up like Speed date. 3 candiates sat at a table with 2 managers and answers questions. Then after 10 minutes, we all moved to the next table. It was very different and nice.

The hiring proess went well. The representative was punctual and very informative. I had a chance to get ll my questions answered plus all my ppaerwork submitted in the system for training.