Assurant Customer Service Representative CSR interview questions

I interviewed for this position twice. At both interviews, two managers were present, and in both interviews, they seemed to be portraying the "good cop, bad cop" scenario. Overall, both interviews were very thorough while enlightening. My biggest complaint is I never heard back from Assurant after either interview. I think it is important to inform a person they did not get the job.

I applied online, and didn't hear from them for over 2 weeks. Suddenly they sent me an email saying the position I had applied for has recently open, and I should apply for it. I wasn't going to do that because my previous application was less than a month old and i wasn't really denied the position. So what was the point of applying again. Anyway a few hours after i received that email, a recruiter from assurant emailed me to schedule a phone interview. I scheduled an interview for the following week. The phone interview was pretty easy. The recruiter was super nice, she asked basic questions about my resume, and also about 2 to 3 behavioral question. She thought the interview went well, therefore scheduled me for an onsite interview for the following morning. I got to the interview 15minutes early, and waited in the waiting area along with another candidate (not sure if she was interviewing for the same position). Anyway two supervisors came to get me for my interview, and we sat in the conference room. They were both shooting behavioral questions. As i had a lot of customer service experience, this wasn't a problem. The interview lasted for 20 minutes and they asked if i could stay a couple of minutes to meet with the Director. I waited about 3 minutes but they came back to let me know that the lady was in another interview. Long story short, they came back and offered me the position on the spot. I was then given a tour of the facility. You then get to do a background and drug test with a third party company. My only problem was the pay. I was offered $11, i took that as an insult because I already have a bachelors degree. Granted, I do not have much experience, but after paying for a private school education, I deserve a decent pay. Overall, nice company, nice people, but very low pay.