Glassdoor users rated their interview experience at Bath & Body Works as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for ESTÁGIO and rated their interviews as the hardest, whereas interviews for ESTÁGIO and roles were rated as the easiest.
The Bath & Body Works interview process includes an online application, phone screening, in-person interview with behavioral and role-playing questions, focusing on customer service skills and enthusiasm for the brand.
Interview questions [1]
Question 1
Can you describe a time when you provided exceptional customer service? How did you handle the situation, and what was the outcome?
I interviewed at Bath & Body Works (Alpharetta, GA)
Interview
I spoke with the manager about my skills, work history and availability. I was interviewed for a seasonal position so the process wasn’t as lengthy. It was a good experience though.
I applied in-person. The process took 3 weeks. I interviewed at Bath & Body Works (Farmington, CT) in Sep 2021
Interview
Asked questions like tell me about yourself, what my favorite product was and why, and more questions about my previous work history to see If I was a good fit.