Bath & Body Works interview questions

This was probably the most laid back interview I've ever been to. I believe I was interviewed with the store manager because the hiring manager was out of town. She was very nice. I didn't feel intimidated or uncomfortable at all. She took me in the back room and it only took about 15/20 minutes. She first asked me about myself and my avaliability with school and stuff. She then told me about what their hiring for and which I was most interested in. I said cashier or floor sales. Stocking was the other one but she said everyone gets involved in stocking around the holidays anyways. She gave me information about the benefits and then started with the actual interview questions. They were very simple. "What would you do if a customer came in and was unhappy with their purchase," "How would you handle a customer that didn't want to be helped," "Where is your favorite place to shop and why, what customer service do you like to recieve..." She said she'd be calling my references and I'd be hearnig back within the next two weeks. Overall it was a good experience.