I applied through a staffing agency. The process took 1 week. I interviewed at Blizzard Entertainment (Cork) in May 2016
Interview
Well, it was pretty simple, basic and interesting. 10 questions. Mostly about customer support experience and how would I do each role and help a specific customer. Few questions how much I know about their games and which I have played. My advice would be, just be talkative and don't be quiet, your job will be to talk to people and not to sit there and do nothing. The more you talk, the more they will likely give you a job.
Interview questions [1]
Question 1
How long do you play WoW? What would you do and how would you action angry customer?
I applied online. The process took 4 days. I interviewed at Blizzard Entertainment (Austin, TX) in Mar 2020
Interview
Fantastic, quick and to the point. And the interviewer had some focused questions leaning toward the service type. Couldn't have been happier with the response time as well, was informed of hire within 2 days.
Interview questions [1]
Question 1
A question in regards to a potential situation you would encounter in the role and your possible replies.
I applied online. The process took 2 weeks. I interviewed at Blizzard Entertainment
Interview
Had to come in through a temporary agency, Volt. It was a small office with a standard interview process. They asked me several questions and I was able to demonstrate competency and interest for the job. When I was offered to go full time with Blizzard after a preliminary few months with Volt, there was no further interview process and it was quite easy.
Interview questions [1]
Question 1
They threw in a classic quirky Blizz style question, something about which thing you'd rather be attacked by?
I applied online. The process took 5 months. I interviewed at Blizzard Entertainment (Köln)
Interview
It was clear and without any traps.The interviewer gave the feeling to be welcome and they were very funny to quit the nervous. They ask the question in 2 Languages.
Interview questions [1]
Question 1
A few ingame related question and one to answer as a Game Master