I applied online. I interviewed at Blizzard Entertainment (Irvine, CA)
Interview
They will email you within a month of your resume being submitted and from there you can expect a scheduled phone interview within another month maybe less. Once they have conducted the phone interview you'll be notified via email/phone about an in person interview. The in person interview consists of a department manager and a supervisor. They usually are very relaxed as they interview you and just want to make sure that you can handle the stresses of customer service.
Interview questions [1]
Question 1
They will ask you game related questions (what is your favorite blizzard game/favorite class/favorite race/favorite games). Do not worry if you're not a gamer,it will not affect their decision.
I interviewed at Blizzard Entertainment (Versalhes)
Interview
I had 2 meetings, and then I had tests (English, French, and technical ones) and a meeting with the team. Overall, it was pretty fast and I could visit the office.
I applied online. The process took 3 weeks. I interviewed at Blizzard Entertainment
Interview
Very relaxed environment. The usual questions about the company and yourself, and later a few scenarios to check if you could handle real costumers in real situations. Overall I would say it was a pretty standard interview where they seemed to be taking plenty notes
Interview questions [1]
Question 1
Tell me about yourself
What do you know about the company
I applied online. The process took 2 weeks. I interviewed at Blizzard Entertainment (Miami, FL) in Jan 2018
Interview
Online, talked for like 30 mins about experience I had working in customer service at Circuit City. It was very basic. They asked about computer skills and asked how I would deal with complicated customers.