I applied online. The process took 4 weeks. I interviewed at Capital One
Interview
1)Recruiter Screening Call 2)Mini-Case Interview - The recruiter sends you a mini-case packet with about 3 potential products you would discuss in the interview - Research each product from a business sense and technical sense - You will most likely have 2-3 questions regarding the product then the rest is saved for random questions(can be behavioral, analytical, etc) 3) Power Day Interview A) Analytical - Common business question most people know about (can be banking related but also might be random) - Ask questions to get more data/info from the recruiter (they won't just give all the data) B) Product Design - Will be given a prompt + user data about a design problem - Given the design question and a few minutes to set up a framework - The interviewer will work through the issue but only where you lead them C) Product Skills - Talk about your role and experiences of building a product from 0-1 - I do not recommend practicing a script when prepping for this, just know your experiences D) Behavioral - Not many "tell me about a time" questions - you will be asked questions to test your knowledge on product management All interviews are very conversational Quick responses from company after each round
Interview questions [1]
Question 1
- How does this product benefit the company?(in a business sense) - Product vs Project vs Program Management - What was your role in your previous product team? - What technology did you use in your product? - Go to market strategy?
3 rounds. 1st round - recruiter. If they don't offer a call, set one up. This is helpful in understanding the layout of the next round. (30 mins) 2nd round - Mini case Study (1 hour) 3rd round - Power day. (4 interviews, 30 mins each). I've only done the second round so I'll walk through the setup here. There were 3 potential products I could have had the mini case study on: capital one shopping, capital one mobile app, capital one virtual card numbers. My product: capital one shopping The 1 hour was broken up into 15 min quarters. Product Sense Q1 - The way that capital one makes money is that when number of purchases goes up for affiliates, there are more conversion rates via referrals. Outside of this revenue model, what would you say is the main value add of this product? Q2 - What would you do to improve this product? Technical Q3 - We want to use the browser history of customers to send targeted ads to customers so we can build on that affiliate model. The customers can currently be banking with Capital One or outside of the umbrella. From a technical standpoint, what do you have to consider? Q4 - Suppose one of the links from the email is broken. How would you think about resolving this? Implementation Q5 - Interviewer shared screen of two email designs. What was done well here vs could be improved on? Data Q6 - Interviewer shared screen of data from template 1 week 1 and 2, vs template 2 week 1 and 2. Analyze the data.
Interview questions [1]
Question 1
Answers Q1 - Mention capital one's mission and how this ties in. Also talking about user journeys and and problems this product might solve. Q2 - Express checkout so you don't have to put in card details each time. Q3 - Think access to browser history could be a privacy issue. Might not have all emails if there are people outside of Capital One umbrella. Use database validation Q4 - Figure out if this is internal issue or external. Reroute the broken links to Capital One website. Q5 - Talk about branding. Improvement could be highlighting this availability to outside of capital one customers. Q6 - Talk about spend and success rate. Template 2 showed consistent results and a "sweet spot" for spend to click rate and open rate for emails.
I applied online. The process took 2 months. I interviewed at Capital One
Interview
The interview process is intense. A phone interview, informational interview-style conversation with a hiring manager, mini case interview, and then 4 hour "Power Day" with back to back interviews.
My recruiter communicated with me consistently and took time to prep me for each stage. I wouldn't move forward in the process unless you're really serious--it's a big time commitment. I didn't get an offer, but felt like I held my own throughout the Power Day and it was overall enjoyable.
Interview questions [1]
Question 1
-Tell me about the most driven team you've worked with
Business Analyst case - traditional case interview. Math involved is calculating profits, break even, etc.--not as scary as it seems. Prep by watching mock interviews and doing practice cases you find online.
The other interviews are designing a product out loud (make sure to work through a framework!), discussing the full lifecycle of a product you've worked on, and a conversation with a hiring manager about your work history and style.