I applied online. The process took 1+ week. I interviewed at Chipotle (New York, NY) in Mar 2015
Interview
I applied online and within the second week they called me for an interview one day later. it was a group interview with another guy and they were very chill about it and asked us simple questions. they told us we would be getting a call back for a second interview if they wanted us and they called me back within the next week. the second interview consisted of a tour and just a small conversation on representing chipotle and moving up with the company.
I applied through a recruiter. The process took 1 week. I interviewed at Chipotle (Chicago, IL) in Apr 2015
Interview
I was contacted by company recruiter to interview at an upcoming job fair. As I have no "restaurant" experience I felt this was a long shot. She assured me my management experience was transferable.
First, met with a recruiter and a current Manager. Went great! I was asked to stay for another round. Next group was another recruiter, current Manager and an executive. The executive never stood up to meet me, shake my hand or introduce himself. He never smiled. Seemed ticked off from the get go-before I ever spoke. He looked like a narly old man and acted like it.
He never exuded the 13 characteristics Chipotle prides itself in attaining from its employees. I knew immediately he was not impressed and this interview would be my last. The other 2 gentleman were great and conducted themselves as professionals.
As previously stated, I never expected to move through the process due to my lack of food background, but I was so impressed with what I read about the company, I was intrigued and hoped for a positive outcome. Sooo disappointed with the negative, unprofessional attitude of the one executive (who should be the example of all company culture attributes). His opinion would be important.
The event was well set up, staffed and everyone else I met was great. Too bad this one person has drastically changed my opinion of the company. Being that he was so transparent before I ever spoke, I seriously suspect either gender issues, I'm female, age issues-over 50. Whatever the issue, his mind was made up before the interview started.
I would hope Chipotle would want all applicants to walk away with a good feeling about the company and the interviewing process. Everyone is not going to get an offer but the integrity of the company is on the line. As stated in most customer service training, one negative experience does irreparable damage.
Interview questions [1]
Question 1
What does empowerment mean and how have you used it to manage.
I applied online. The process took 1 week. I interviewed at Chipotle in Mar 2015
Interview
The interview process was quite easy! They interviewed me and asked me basic questions, before having me come back in 2 hours later for a second interview to speak with the Apprentice of the location. I was offered the job on the spot and accepted. However, I quit a few days later because the hours were ridiculous (and above my maximum hours I wanted), and they expected a lot of you. If you want a fast-paced job that keeps you constantly busy, this is for you, just make sure you know what you're getting into. The employees were all super nice, though!