I applied online. The process took 1 week. I interviewed at Definity
Interview
Typical questions. Why economical? Why the insurance industry? First interview was done over the phone. After the phone interview I was asked to fill out a data entry test as well as a personality assessment.
Interview questions [1]
Question 1
The HR recruiter asked if I would have a problem purchasing a parking pass at my own expense (Approx $20/month).
I applied online. The process took 2 weeks. I interviewed at Definity (Toronto, ON) in Sep 2025
Interview
Virtual interview, 5-6 questions. Can re-record the answers and proceed to next question, they declare to use AI with this screening.
Why Definity? What is customer service? Received email for stage 1 interview within 1-3 weeks
I applied online. The process took 4 weeks. I interviewed at Definity
Interview
I was invited for a phone screening interview with an HR representative and then a Microsoft Teams interview with two regional leaders. It was a typical interview where questions were mostly about character and soft skills.
I applied online. I interviewed at Definity (Toronto, ON)
Interview
Very easy interview. Basic textbook style questions, more about character and soft skills than anything else. No odd ball or hard questions. Everything was written down in front of you as you had the interview.