I applied online. The process took 2 weeks. I interviewed at Delta Air Lines (Los Angeles, CA) in Jul 2011
Interview
I applied online, and a few days later I received an email with a link for an online application form. After that they emailed me with a phone number to call for a telephone interview. Phone interview took about 30 min with a recruiter. After the telephone interview I took the language test, then I was invited for an in-person interview in Atlanta, but I declined the invitation.
Interview questions [1]
Question 1
What would you do if you have a crying baby on board and people are complaining?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?