The process took 2 weeks. I interviewed at Enterprise Mobility (Dixon, IL) in Apr 2011
Interview
I saw an position open on indeed.com. I applied to the enterprise online and waited for a response. It was a week later when I got a call from a recruiter. They asked some specific questions about examples of customer service and sales experience. They look for detailed answers so make sure to have some examples ready. They liked my answers and they asked me to do an interview at a local branch.
I met with an area manager and the interview was pretty much the same. They ask alot about leadership and customer service. Once again be very detailed. After the interview, they asked me to interview with his boss. I came in an hour earlier and job shadowed for about an hour. Ask lots of questions, so you're not suprised that you have to wash cars in dress clothes. I interviewed again and it was the same line of questioning.
A few days of later, I got a call and they offered me the position.
Interview questions [1]
Question 1
Describe a time when you dealt with a difficult customer and how did you deal with them to solve the issue?
I interviewed at Enterprise Mobility (Toronto, ON)
Interview
More conversational than a typical interview style making it much more in depth and interesting. As a candidate you also get to know how the person across you made it to where they are now, using the same trainings you would eventually learn.
Interview questions [1]
Question 1
What would you do differently than other potential candidates to become an amazing MT.
It was an average difficulty interview with the most standard, basic questions. The interviewer had a deadpan, annoyed face and looked and sounded like she didn't want to be there. I didn't prepare for it and didn't pass, but I don't think most people will have a problem if they just prepare beforehand
Over the phone, Called me from a headhunter and talked about the role and asked if i was interested, then a 30 minute conversation with a recruiter at the branch to see if i was a fit, then in person