I applied online. I interviewed at Extra Space Storage (Houston, TX) in Sep 2015
Interview
A phone call with the DTL to find out a little about you, a face to face interview with the same person to ask all the normal interview questions, and a video interview with the DM to get a feel for the person and ask a few more questions.
Interview questions [1]
Question 1
They asked about your customer service experience and how you handle customers when they have problems
I applied through an employee referral. The process took 1 week. I interviewed at Extra Space Storage
Interview
Upon arriving, I waited about 30 minutes to be seen. Interview was going well until interviewer, Fred Casiano, kept adamantly repeating they hire based off of ability to "fit in" within a demographic. Being a young, black woman; I don't know if this was custom or a way to tell me "we like you, just not for here". Regardless of "how much I like you" or "experience". Nonetheless, I'm sure those aren't normal practices during an interview, especially after expressing how much you like the candidate. With that being said, don't expect to be placed in areas where the people don't look like you. Safe to say I didn't receive an offer, not even a generic "thanks for applying but..." email. Guess Fred did that himself. 🤷🏽♀️
Also, "Assistant Manager" position is entry level. Wage is between $14-$17/hour. Starting, for MOST at $15.
I applied online. I interviewed at Extra Space Storage (Dacula, GA) in May 2017
Interview
I was called/emailed by the district team lead to set up a phone interview, about a month after I applied online. After a brief phone interview with the team lead, another district team lead called to ask me a few more questions. About a half hour later, I was reached again to set up an in person interview the following morning. The interview consisted of 2 district team leads and the regional manager. Some of the questions they asked were rehearsed, but they also took the time to get to know me and asked candid questions as well. Two days later I received a call with a job offer and then, after my background check/drug test came back a few days later was contacted once again to set up an actual start date.
Interview questions [7]
Question 1
Tell me about a time you had to work with someone you didn't get along with.