I applied online. The process took 3 days. I interviewed at Extra Space Storage (Burtonsville, MD) in Aug 2021
Interview
Interview process was very quick. I received an email from the recruiter and in about a day or two, I had a virtual interview with the DM and another store manager. Was offered the position at the end of the interview.
Interview questions [1]
Question 1
How did I handle negative customers at previous job?
I applied online. The process took 3 weeks. I interviewed at Extra Space Storage
Interview
The first interview was a 30 min easy conversation with basic questions and the person who had asked the questions was nice and to the point.
The second interview was virtual. However, the interviewer was at a coffee shop which was distracting because of the background noise. There was times were I had to ask to have the questions repeated since the background noise had gotten loud.
To add to the feedback previously mentioned about ghosting. I didn't hear back until I reached out 1.5 weeks later.
My biggest advice for Extra Storage is to give mutual respect to their candidate and cut the lag time between rounds.
Three step interview process, including: fifteen to twenty minute phone screen, virtual follow up interview with District team lead, then if you are selected to move forward, an in-person interview with district manager