I applied online. I interviewed at Extra Space Storage (Fort Mill, SC) in Jan 2017
Interview
Pleasant environment, Interviewers were fun and excited about the company. A very inviting environment, The people at the site were very friendly and open to any questions that I asked them.
I applied online. I interviewed at Extra Space Storage (Houston, TX) in Sep 2015
Interview
A phone call with the DTL to find out a little about you, a face to face interview with the same person to ask all the normal interview questions, and a video interview with the DM to get a feel for the person and ask a few more questions.
Interview questions [1]
Question 1
They asked about your customer service experience and how you handle customers when they have problems
I applied online. I interviewed at Extra Space Storage (Ballston Spa, NY) in Mar 2017
Interview
I received a phone call from a District Team Lead in my area that asked me some pre-interview questions. After this, we set up a date and time for a WebEx Meeting, which is a webcam interview. This went well and was my DTL and I. After this, another WebEx was held to be interviewed by our District Manager. Finally, I was asked to stop by the actual property to meet the Store Manager ( the only other person I would be working with daily). It did take about a month and a half from the time that I submitted my resume till the time I was actually hired, but was worth the wait.
Interview questions [1]
Question 1
What is the most difficult customer interaction you have experienced? What was the most memorable, positive experience with a customer?