I applied online. The process took 2 weeks. I interviewed at Extra Space Storage (Peoria, AZ) in May 2016
Interview
Very casual. There were no games. Reply to my online application via phone. An in person interview was then scheduled with a team lead were there was the standard interview, then we walked the property and talked about sales experiences. I then was scheduled to meet the District manager, who got to know me a little and asked some questions about me and then went over the process.
Interview questions [1]
Question 1
How would you handle a customer who has just found out they have received a rate increase.
I applied through an employee referral. The process took 4 weeks. I interviewed at Extra Space Storage (Capitol Heights, MD) in Oct 2016
Interview
I was greeted nicely as I entered the facility. It was an intermediate interview and felt for the most part like a conversation. Interviewer was very good and she took note of everything that I said and did during the process. Overall a fairly good interview process
I applied online. The process took 2 weeks. I interviewed at Extra Space Storage (Orlando, FL) in Mar 2014
Interview
It took less than two weeks, You receive a phone screening, Face to face interview with District team leader and second interview with District Manager. Phone Screening is basically asking general question of your previous responsibilities. First Interview and Second interview are both very similar but they are looking for you to base your answers on customer service.
Interview questions [1]
Question 1
If you were to give the definition of Customer Service, What would it be?