I applied online. The process took 2 weeks. I interviewed at FARFETCH in Sep 2020
Interview
3 steps of interview process: first was an initial intro call, second interview with manager, third with 2 other colleagues. Additionally, I had to take a test that was about 5 pages with various scenarios relating to customer service experiences.
Interview questions [1]
Question 1
The asked me questions that related to tough customer service situations and to describe how I would handle it.
I applied online. I interviewed at FARFETCH (Lisboa, Lisboa) in Nov 2022
Interview
Entrevista online em que nos perguntam os que queremos do trabalho e nos ajudam a entender o trabalho em si. Respondemos também a um survey que faz parte da entrevista
I was contacted by a recruiter to set up an interview for the following week. I set up a date a time, but when the day came I never received a call! I did not receive a notice that they would be late or to reschedule for another day. My experience was very unprofessional.
I applied through other source. The process took 4 days. I interviewed at FARFETCH (Los Angeles, CA) in Oct 2020
Interview
There were two interviews and both were really organized. They both made the experience wonderful! What typically is an anxious experience was very comfortable and fun! I really enjoyed the interviews! Very well conducted.
Interview questions [1]
Question 1
They asked questions about typical scenarios that one would find themselves in, in this position.