I applied online. The process took 2 weeks. I interviewed at Four Seasons (Boston, MA)
Interview
3 Step interview process: you apply online, HR contacts you to come in during walk in interviews, you meet with the HR Admin, if he/she likes you, you meet with the HR Manager, if HR Manager likes you, you meet with Front Office Manager and/or Front Desk Manager, if they approve, you will meet with either the Hotel General Manager or the Hotel Asst Manager (which is basically a formality step when they welcome you to the "family").
Interview questions [1]
Question 1
If there's a guest in front of you and the phone is ringing, what do you do?
The hours are long and job is difficult, why do you want to do it?
Your background doesn't fit in with hospitality, why the change?
I applied through an employee referral. The process took 2 days. I interviewed at Four Seasons
Interview
I had a friend that served as my reference for the position. When I turned in my resume and application, I was scheduled for an interview the next day. It was mostly a behavioral -based interview. None of the questions were too tricky. I am now waiting to hear back from HR.
Interview questions [1]
Question 1
What is an example of a time of a time in which you displayed poor communication skills?