I applied through an employee referral. The process took 3 days. I interviewed at Four Seasons in Jan 2012
Interview
The interview was as Four Seasons would conduct one - BBI (=Behavioral Based Interview). Background is as important as are competencies to manage a team. But you have to be creative, innovative, have great ideas, vision, strategy, logic.
I applied online. The process took 1 week. I interviewed at Four Seasons (Beverly Hills, CA) in Dec 2011
Interview
Started with my resume being sent online, 2 days after i received a call from the HR manager setting me an appointment to be interviewed. went there and filled a basic application of 2 pages, then went conducted the interview in her office .. she was so friendly and explained to me the process and said there will be questions about specific situations and the answers has to be with specific examples of what did i do?
we spent around 30 minutes and then she approved my application to the next step which was to have an interview with Assistant Director of Finance. He was extremely nice and we spent another 30 minutes in some questions and the job description. He approved me and explained that there are few other candidates and they will see which candidate is more closely match to the position and they will let me know.
next day the HR manager called to set me an appt with Director of Finance, went there and spent like 20 minutes asking me questions about previous experience and how my skills will be fit to the job.. i was approved by him and sent right after that to meet either Hotel Manager or General Manager.
few minutes later we headed our way to the hotel manager and she was beyond nice and small talks about my previous experience and the culture that works in the Four Seasons Hotels and Resorts.
i was approved and next week i was called to sign the contract "Job Offer" and then Drug Test.
Remember: Four Seasons Hotels Inc. are really interested in the Person not the Experience. Their Employees are the most valuable assets and this is for real in this company culture and this is why they are always in the list of 100 Best Companies to work for.
Interview questions [1]
Question 1
Tell me about time you had to help a customer where you went beyond his/her expectations?
The process took 1 week. I interviewed at Four Seasons in Apr 2011
Interview
Very basic, it is based on personality more than anything. It was intensive of normal questions being asked over and over - but be ready with examples. Be honest and truthful - they respect that greatly!
Interview questions [1]
Question 1
What are three things I should know about you, good and bad.