Unethical. I had a job offer rescinded.
The recruiter put down a different start date than was discussed (moved up by a month, starting 5 days after the sign date). The contract didn't mention benefits that were included in the job listing. The weekly hours in the letter were different than what the recruiter said in-person. I reached out to ask just to clarify, said I was flexible, and two days later they sent an email saying the offer was rescinded.
Seems to me like the recruiter was unwilling to engage any questions about the contract or acknowledge a possible miscommunication. I imagine the way it was communicated to the culinary team reflected poorly on me. Or they interviewed someone else they were more excited about, and came up with a dubious excuse to rescind the offer.
Overall it was unprofessional. They didn't explain it in a way that made sense.
I have no idea what it would be like to work there, but as far as how they treat someone they interviewed and offered a job, it was rigid and dismissive.
The interview process began with a phone screen and continued with a zoom interview with a manager and member of the sales team. Both of the calls were about 30 minutes.
I applied through an employee referral. The process took 2 weeks. I interviewed at Four Seasons
Interview
7 different interviews before an offer was made, even with a stellar resume! I met with everyone from HR to the hotel's GM. Seemingly very nice, but also very professional and sticking to a corporate playbook. Familiarize yourself with Behavioral-Based Interviewing (BBI).
Interview questions [1]
Question 1
Why do you work in the hospitality industry?
What does providing excellent service look like to you?
Why did you leave your previous job?