I applied through an employee referral. I interviewed at Hilton (Jakarta) in Dec 2024
Interview
The interview was cleary fine, the interviewers can understand my skills, they were mostly ask me about the job description about Front Desk Agent or Reception and ask me to explaining how to handle it
Interview questions [1]
Question 1
Bring us to your rundown schedule if you're work at morning shift at your recent property
The interview process was quick and transparent. I went through an online interview before being invited in for an in person interview. Although I was not hired, the process was easy and everybody in the process was very professional.
Interview questions [1]
Question 1
If you are okay working all weekend nights and holidays
The interview process was well-organized, professional, and transparent. The interviewer communicated clearly, asked relevant questions related to the role, and created a comfortable environment. Overall, the process felt respectful, efficient, and aligned with Hilton’s high service standards.
One interview with the General Manager was thorough, understanding and been a great company to work for very flexible. Discussed work history, personality, how I handle situations. Full time hours.
Interview questions [1]
Question 1
How would you handle a guest upset with their room?