HostGator.com Technical Support Representative interview questions

Was very unorganized office. It took 20 mins for someone to come and see me at reception desk. And the person who came to see me didn't seem to be the legitimate guy for the interview, felt like he was just filling in. I was asked couple of technical question and customer service scenario which according to both of us was perfect. But next day got an email saying that we were impressed with your skills and knowledge but we have selected another candidate. Seemed it was already preselected.

I applied for the position and in one business day I received an email telling me to call a number to schedule an interview. Interview was set for two days later, and I received an email with a host gator training link (Study this!!). The interview was a verbal test about websites, email, customer service, FTP, cPanel, WHM, and File Manager. Showing personality is a plus and don't be afraid to say you don't know the answer. Three days after the interview I received an offer letter telling me my pay rate and start date (you will need to call in and state that you accept the offer for the next step to happen). Awaiting my start date i was given an email containing directions of what to bring on your first day, benefits schedules and a pre-class study sheet.