IKEA Customer Service Representative (CSR) interview questions
based on 85 ratings - Updated Apr 16, 2026
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78%
Applied online
Applied online
9%
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7%
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Employee Referral
3%
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2%
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Recruiter
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IKEA interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at IKEA with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 87.5% positive. This is according to Glassdoor user ratings.
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I applied online. I interviewed at IKEA (Sweetwater, Duval, FL) in May 2018
Interview
The Interview asked multiple open probed questions related to customer relations. Interviewer was very friendly and attentive. The interviewer explained the postion very clearly and the expectations of the position.
Interview questions [1]
Question 1
Have you ever had multiple tasks that all needed to be completed within the same timeframe?
I applied online. The process took 2 weeks. I interviewed at IKEA in Mar 2015
Interview
Phone interview, 2 in person interview this was pretty easy since the people are laid back and make you feel comfortable. The interview are quick short and to the point