Manager applicants have rated the interview process at IKEA with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 87.5% positive. This is according to Glassdoor user ratings.
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I applied online. The process took 6 weeks. I interviewed at IKEA (Hasselt, Limbourg) in Jan 2023
Interview
Eerst een leuk info gesprek per telefoon. Daarna een eerste afspraak via videogesprek. Daarna nog 2 gesprekken ter plaatse. Eerst met recruiter en daarna met storemanager. Daarna een assesment. En dan de loonsbespreking.
Interview questions [1]
Question 1
Wat zou jij veranderen voor een betere dienstverlening?
Perguntas detalhadas sobre a posição e experiência do entrevistado em posições semelhantes desempenhadas noutras empresas. Realização de teste cognitivo de forma a identificar a capacidade psicológica do entrevistado. No geral, uma entrevista normal.
Communicate with employees and do their best to serve customer service, do their job well, establish communication channels with employees, and at the same time arrange the order of the store, and set a good example for employees.
Interview questions [1]
Question 1
What should you do when facing customer complaints?