I applied online. The process took 2 weeks. I interviewed at Netflix (Salt Lake City, UT) in Dec 2016
Interview
You have a phone or computer interview and then you will be called for a on-sight interview. At that time you may be called back for another on-sight interview. The interview was a lot of customer service related questions i.e upset customers, good experiences, etc. Also had general questions like "What is something you could improve on?" and "Tell me a time you overcame an issue and what did you do?".
Interview questions [1]
Question 1
Describe a time that you had a upset customer and how did you handle it?
Got to very last stage.
Process was:
1 30 min interview with HR
1 30 min interview with Hiring Manager
3 30 min interviews with three stakeholders (people you'd work with if you got the role)
Interview questions [1]
Question 1
Why Netflix?
Why Account Management?
What do you see the challenge for Netflix be?
I applied through a recruiter. I interviewed at Netflix
Interview
HR, Manager, Panel Interview - included people on variety of teams, and in-person interviews. There were a total of 5 or 6 rounds of interviews. The in-person interview was last step before hiring.
I applied through an employee referral. The process took 2 weeks. I interviewed at Netflix
Interview
Straightforward process, with 3 interviews: recruiter, hiring manager, peer interview. highlighting so much on the experience you have, quite chaotic but transparent with the process and what they are looking for. Very performance based.