I applied through an employee referral. The process took 5 days. I interviewed at RBC (Toronto, ON) in Aug 2019
Interview
Applied through employee referral, on the next day I received an email to ask me fill in some assessment form. On the following day I got a 10 mins telephone screening from HR, she asked some behavioral questions. Two days later, I attended to a 3 hours group interview with other 19 candidates. Whole process is really fast, I didn't do it well because lack of preparation.
Interview questions [1]
Question 1
Sell a box of tea to the panel.
Ask your partner's strength and present why should they hire him/her.
Simulate real life scenarios to help customer(interviewers) to solve their random problems.
I applied online. I interviewed at RBC (Mississauga, ON) in Aug 2019
Interview
It was an group interview, involving three activities, nice to engage with top employees. Lots of experience candidate from around the world , pretty competetive. Salary was average but provided lots of benefits and promotion within the centre
Interview questions [1]
Question 1
Tell why we should hire you , one unique thing about you , why rbc , sell me this bag , customer phone call handling
I applied online. The process took 4 weeks. I interviewed at RBC (Sudbury, ON) in Jul 2015
Interview
Not overly complicated. Asked about customer service and what it means. Interviewed by branch managers of the area. Interview consisted of an initial phone call and in person interview. Hired on within two weeks