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      Support Advisor Interview

      May 25, 2021
      Anonymous Interview Candidate
      Edmonton, AB
      No offer
      Negative experience
      Difficult interview

      Application

      The process took 1 week. I interviewed at Shopify (Edmonton, AB) in Jan 2021

      Interview

      The first interview was great. It was a more get to know you and not so much an actually interview. I thought things were going great for me. I got selected to do the technical interview, I was sent information on how to prepare. I went through the website and used the example questions they gave. The day of the technical interview came and well everything went to hell. I tried my very best. The Shopify website is hard to navigate if you don’t know what you are doing as there are links within page after page that you need. They expect people who are not yet trained for the role to step into the actual position and know what to do. I’m sorry but without actual training I don’t think I’m going to know how to do the position to their standards. I really wanted this position.

      Interview questions [1]

      Question 1

      Not really any interview questions. Just a get to know you conversation.
      Answer question
      1

      Other Support Advisor Interview Reviews for Shopify

      Support Advisor Interview

      Jun 21, 2024
      Anonymous employee
      Dublin, Dublin
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Shopify (Dublin, Dublin)

      Interview

      La entrevista incluye una llamada telefónica para conocerte, una entrevista propiamente dicha por videoconferencia, una entrevista técnica en la que tienes que realizar el trabajo y, en ocasiones, una última charla con la persona que sería tu jefe.

      Interview questions [1]

      Question 1

      Las preguntas suelen ser sobre el propio producto, por lo que es buena idea hacerse una tienda en la plataforma unos días antes para saber cómo funciona.
      Answer question

      Support Advisor Interview

      Jan 21, 2024
      Anonymous employee
      Ottawa, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Shopify (Ottawa, ON)

      Interview

      Lengthy but well explained and scheduled interview process comprising of writing example emails, taking live chats and addressing a call. They give you the tools needed to prepare but it is stressful.

      Interview questions [1]

      Question 1

      If I was a customer and I wrote in with "x" question, can you share what you would respond?
      Answer question

      Support Advisor Interview

      Nov 19, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Shopify

      Interview

      Technical + life story - two interviews one where you describe stuff about yourself and then a skill testing technical interview with chats and phones to test what you'd be doing in the role

      Interview questions [1]

      Question 1

      please tell me about yourself
      Answer question

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