1 - Screening interview with HR 2 - Interview with team lead on past experiences and job description 3 - Business case + feedback interview on the case with operations team members 4 - Interview with Head of Operations based on fit and critical thinking 5 - Fit interview with random people from Swile

The person managing the interview (future manager) was kind and open. The process was very structured, and I guess it made sense for the role. The process consisted of an online application, followed by a couple video calls and a case study.