Customer Service Representative applicants have rated the interview process at TP with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 59% positive. To compare, the company-average is 63.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 12 days to get hired, when considering 71 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 16 days.
Common stages of the interview process at TP as a Customer Service Representative according to 71 Glassdoor interviews include:
Skills test: 16%
Group panel interview: 16%
Presentation: 15%
One on one interview: 14%
Personality test: 11%
IQ intelligence test: 9%
Background check: 8%
Other: 6%
Phone interview: 4%
Drug test: 2%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 1 day. I interviewed at TP (Glasgow, DE) in Feb 2022
Interview
Tell me a time you made a mistake at work and how did you rectify it. ...
Tell me a time you went above and beyond for a customer. ...
Tell me a time you really enjoyed a day at work and why. ...
Tell me a time you had a disagreement with a colleauge or customer. ...
Why do you want to work for William hill.
Interview questions [1]
Question 1
Tell me a time you made a mistake at work and how did you rectify it. ...
Tell me a time you went above and beyond for a customer. ...
Tell me a time you really enjoyed a day at work and why. ...
Tell me a time you had a disagreement with a colleauge or customer. ...
Why do you want to work for William hill.
After assessment, you will be interviewed by recruiters. The interview process is easy. They will just ask about your experiences. It only lasted for more or less 20 minutes. Just be yourself and be confident.
Interview questions [1]
Question 1
Common questions like tell me about yourself and experience
Two interview rounds,one offline and operation round online and one assessment online.it was an easy process.total one day process or sometime it took two days. Good for freshers to join this company.
I applied through other source. I interviewed at TP (Acra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
TP Customer Service Representative Interview Questions | Glassdoor