Customer Service Representative applicants have rated the interview process at TP with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 59% positive. To compare, the company-average is 63.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 12 days to get hired, when considering 71 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 16 days.
Common stages of the interview process at TP as a Customer Service Representative according to 71 Glassdoor interviews include:
Skills test: 16%
Group panel interview: 16%
Presentation: 15%
One on one interview: 14%
Personality test: 11%
IQ intelligence test: 9%
Background check: 8%
Other: 6%
Phone interview: 4%
Drug test: 2%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 3 days. I interviewed at TP (Ayala) in Aug 2022
Interview
I had an pre screening interview in a phone call and also got call for my initial interview. Then I took the online assessment after that Teleperformance texted me to come in the company to proceed in my Final Interview and then I had a validation interview. The process is a bit long but its all good. The Interviewers are very approachable.
Interview questions [1]
Question 1
Why did I apply in this industry and Why in Teleperformance?
Two interview rounds,one offline and operation round online and one assessment online.it was an easy process.total one day process or sometime it took two days. Good for freshers to join this company.
I applied through other source. I interviewed at TP (Acra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
I applied in-person. The process took 1 day. I interviewed at TP (Cebu City) in Jun 2026
Interview
It's quite a long process from initial interview up until final interview. I overthink it out as difficult and I'm nervous about the possible questions but it was indeed fulfilling after all.