Customer Service Representative (CSR) applicants have rated the interview process at TP with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 59% positive. To compare, the company-average is 63.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 12 days to get hired, when considering 71 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 16 days.
Common stages of the interview process at TP as a Customer Service Representative (CSR) according to 71 Glassdoor interviews include:
Group panel interview: 16%
Skills test: 16%
Presentation: 15%
One on one interview: 14%
Personality test: 11%
IQ intelligence test: 9%
Background check: 8%
Other: 6%
Phone interview: 4%
Drug test: 2%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1 day. I interviewed at TP (Caloocan, Quezon City) in Jan 2024
Interview
The process is straightforward but can be quite time-consuming due to the high volume of candidates. To give you an idea, it typically involves a few key steps. First, there's a regular interview where your skills, experiences, and qualifications are assessed. This is followed by a language fluency test to evaluate your communication skills.
Interview questions [1]
Question 1
Have you ever been in a leadership role? Describe your experience
After assessment, you will be interviewed by recruiters. The interview process is easy. They will just ask about your experiences. It only lasted for more or less 20 minutes. Just be yourself and be confident.
Interview questions [1]
Question 1
Common questions like tell me about yourself and experience
Two interview rounds,one offline and operation round online and one assessment online.it was an easy process.total one day process or sometime it took two days. Good for freshers to join this company.
I applied through other source. I interviewed at TP (Acra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.