The Cigna Group Customer Service Representative interview questions

I applied online for a remote position, received an email from recruiter next day asking to schedule a screening interview via webx. There was only 1 date available for the following Tuesday so I scheduled it. Recruiter seemed nice, she told me I didn’t have to be on camera, but she seemed to rush the interview, and asked if I had anymore questions, At the end I told her I didn’t feel like I expressed my experience enough so I volunteered more details, she then said the next step would be to do a video interview with the hiring managers and I would be receiving an email with additional questions and an email to schedule. Received the email from recruiter about 2 hours later, sent the information back and received an additional email asking to schedule a couple hours later. I didn’t check my email till later but email said I had 24 hours to respond, when I clicked to schedule, it said no time slots were available. I sent a screenshot to the recruiter. Will update when I get a response UPDATE: So I had my 2nd interview today July 24th it seemed to go very well. This time it was on camera, and the supervisor who interviewed me was very friendly and engaging. She forgot to turn her mic on in the beginning and I had made a gesture that her mic was off. I told her she should do that on purpose with every interview cause it deffinately broke the ice. I think she found that funny. The interview consisted of several basic interview questions afterwards she said I would recieve a notification 24 to 48 hours. Fingers crossed I got the job. Update: Recruiter called me today to tell extend an offer.. I GOT THE JOB. it is contingent based on a drug test and background.

The interview was a video chat with two managers. Very informative of the job and what is expected of you. The interview lasted approximately 45 minutes. Finished the interview with a complete understanding of the role.