The Cigna Group Customer Service Representative interview questions

They send you an email with questions after you pass the assessment. I was asked for my availability for the final interview but the availability that I gave them passed since a week had passed. When I asked for an update so that I may plan a weekend spent with family around the training I quickly received a rejection letter which makes no sense seeing as my background is in alignment with what they were asking for. I politely asked the recruiter for feedback so that I can make adjustments and I guess she didn't feel as though she had to give advice or that I was deserving of it. Due to being rudely ignored, I decided to make others aware. I guess she felt as though I was rushing her but I wonder if I would've heard anything back at all.