Glassdoor users rated their interview experience at The Cigna Group as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Claims Analyst and rated their interviews as the hardest, whereas interviews for Claims Analyst and roles were rated as the easiest.
The process begins with submitting an application and then being sent an assessment. Then reached out to via email to set up recruiter phone screen and then setting up interview with hiring manager.
Interview questions [1]
Question 1
How do you handle difficulty with patients and coworkers.
I applied through a recruiter. I interviewed at The Cigna Group (Tennessee City, TN) in Mar 2025
Interview
The interview process was simple and straightforward which I was pleased with. I have had multiple interviews throughout my life and this interview process was the most easiest and I was very comfortable with my interviewer. She made it seem like we were having a detailed conversation instead of an interview and that made the process amazing.
Interview questions [1]
Question 1
Tell me about a time you handled a difficult customer and what were the results?
I applied through an employee referral. The process took 2 months. I interviewed at The Cigna Group in Sep 2024
Interview
There were 3 rounds. 1st was a panel interview with senior managers, 2nd was a panel interview with directors and 3rd was a 1:1 with the manager. All the rounds were casual and the interviewers made the process very easy and friendly.
Interview questions [1]
Question 1
Job background and experience Behavioral questions - tell me about a time you changed a process, anything you innovated.