Glassdoor users rated their interview experience at The Cigna Group as 100% positive with a difficulty rating score of 3 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Claims Analyst and rated their interviews as the hardest, whereas interviews for Claims Analyst and roles were rated as the easiest.
Interview was short and just asked scenario questions about how well you work with others and how you handle dissatisfied customers. They did not explain the functions of the job clearly.
Interview questions [1]
Question 1
can you describe a time you made an disgruntle customer happy.
I applied through an employee referral. The process took 6 months. I interviewed at The Cigna Group
Interview
Knowledge of insurance in general. Who you know in Broker / Consultant community. What is your background. Meetings with various team members and upper level managers. Explain your past roles and what you can offer to the team and client base you would assume in the near future.
Interview questions [1]
Question 1
Speak to a challenge where you overcame a negative and had a successful outcome.
I applied through college or university. The process took 4 days. I interviewed at The Cigna Group in Oct 2014
Interview
Applied through College Career Management Centre and was selected for the interview. Interview was conducted on-campus and lasted around 45 minutes. All the questions were behavioural/ situational based interview questions. No technical questions were asked during the interview. Questions involved different situation and how I reacted to those situations. Why am I interested in this company and this program in particular.
Interview questions [1]
Question 1
Tell me about a situation where you faced a situation with an ethical dilemma and how you reacted to that situation?