I applied online. The process took 3 weeks. I interviewed at Twilio (Dublin, Dublin) in Jan 2021
Interview
Interesting process. Had the opportunity to meet the team and ask any questions that I had about the role and the business. There was easy communication throughout the process and lots of feedback throughout. Appreciated the communication as it’s not standard everywhere.
Interview questions [1]
Question 1
Tell me about how you would diagnose a problem on your team
I applied through an employee referral. The process took 2 weeks. I interviewed at Twilio in Jun 2024
Interview
Interview process was lengthy. Beginning with a phone screen (30m) with the recruiter then a conversation with the hiring manager (30m). Then I interviewed with two peer managers from the team and a product manager (45m each). Finally a last interview with the hiring manager (45m).
After that there was a final 15 minute call with the recruiter. I received a call the next week that they had selected a different candidate.
While lengthy the process was as efficient as possible and all involved were professional. The culture seems really good and I'm sad I was not selected. The interviewers were asking good behavioral questions and were looking for answers to be in STAR format.
Interview questions [2]
Question 1
Tell me about a time you dealt with a difficult customer.
I applied online. The process took 4 weeks. I interviewed at Twilio (New York, NY)
Interview
The hiring process is unnecessary long
- Phone call with HR
- zoom call with hiring
- back to back with multiple team members
- bar raiser with someone from company
- zoom call with head of department
I had an interview with hr and felt it was very rushed but decided to continue. Interview with hiring manager raised various flags:
- They were extremely understaffed due to folks leaving. They have 5 reqs open in the team.
- When asked about relationship building for team, manager spoke about one on ones but didn’t provide examples of how she built relationship for the team.
- When asked about why she joined the firm, it was due to a former colleague being there and the good benefits
She didn’t sound excited about the company or team at all.