Customer Support applicants have rated the interview process at Uber with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Uber overall takes an average of 32 days.
Common stages of the interview process at Uber as a Customer Support according to 1 Glassdoor interviews include:
Group panel interview: 33%
Skills test: 33%
Presentation: 33%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at Uber
Interview
Quick initial interview for an introduction
Phone interview to get acquainted with management.
A creative project to display skills required for role
Zoom interview with hiring managers to discuss the role, and ask about skills relevant to position.
Interview questions [1]
Question 1
Describe a time where you had to think outside of the box to fix an issue.
I applied online. The process took 3 weeks. I interviewed at Uber (Belo Horizonte, MG) in Jun 2022
Interview
O processo é tranquilo e descomplicado, entrevista com o gestor e com o recrutador.
Pode ser que peçam para fazer uma apresentação de um case o qual eles lhe proporão uma resolução para algum problema diário na empresa.
Interview questions [1]
Question 1
Como você lidaria com uma pessoa que chega ao atendimento com raiva?
I applied online. The process took 1 week. I interviewed at Uber in Sep 2021
Interview
Had an interview with a recruiter. On the same day I did an assessment where I had to fill out questions. After that I got invited to have an interview with the manager and team leader.