I applied online. The process took 2 weeks. I interviewed at Zara (Causeway Bay) in Jul 2021
Interview
It was a Face to face interview around 15mins in the HR office.
Questions include applicant background, , purpose of joining, complain handling, customer services skills and knowledge of brand.
Also, they asked your preference of store location, trying to arrange the nearest store for the applicant
It was easy but it was a team call and there was like 20 people inside the call. i would prefer if they interviewed me in a private call instead. but it was easy
Easy. Conversational, they just need to hire ppl that will work their hours. I was nervous at first but the person that interviewed me was really nice. If you have experience with retail already you will probably get hired
The interview process was quite smooth and straightforward. Most of the questions were based on my previous experience, knowledge of the brand, and passion for fashion. The interviewer was friendly and the conversation felt more like a dialogue than a test. There weren’t any particularly difficult or unexpected questions, which made the overall experience feel relaxed.
Interview questions [1]
Question 1
I was asked about my favorite brands or designers and why I admire them.
