Introduce yourself, why interested in Progressive and job history, why left each job. Describe a time you solved a problem for someone and how exceeded expectation? STAR Describe a time struggled with or overwhelmed by difficult task and how you were able to remain accountable for your work during this task? STAR Describe a time you received constructive feedback from a supervisor? How did you use the feedback? STAR Describe a time you had to adjust to a substantial change at work or school? STAR Describe a time you had to make an important decision quickly with conflicting information from multiple sources? STAR Describe a time you got a customer to say yes from saying no and how did you persuade? STAR
Adjuster Interview Questions
6,008 adjuster interview questions shared by candidates
Someone posted the exact questions that are asked in the interview here on Glassdoor, so do your research beforehand.
Describe a situation where you were unable to meet a customers expectations?
4 Star behavioral questions. Tell me a time when…
Why Progressive? Typical STAR questions. Very conversational. I was asked to explain each prior position at my last employer.
How would you handle angry customers on the phone
Tell me about a time when, Describe how you communicated effectively with multipe, etc etc
Name a mistake you made at work and what you did to correct that mistake and make sure to not perform the same mistake
Example of a time a customer was upset and you helped them
Tell me about a time you received different instructions from multiple people.
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