Advanced Technical Support Representative Interview Questions

1,953 advanced technical support representative interview questions shared by candidates

In my first interview I was asked how I would get my coworkers/peers to do something despite not having any authority over them. For some reason I pictured myself being a new employee trying to convince a coworker whom I didn't know to do something for me. I froze for about 20 seconds, but eventually came up with a pretty good answer. Basically, there are two kinds of respect--one is given and the other is earned.
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Geek Squad, Advanced Repair Agent

Interviewed at Best Buy

3.5
Aug 7, 2014

In my first interview I was asked how I would get my coworkers/peers to do something despite not having any authority over them. For some reason I pictured myself being a new employee trying to convince a coworker whom I didn't know to do something for me. I froze for about 20 seconds, but eventually came up with a pretty good answer. Basically, there are two kinds of respect--one is given and the other is earned.

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